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Many guidelines and scenarios are provided to help delegates understand how to handle various challenging situations
What reference system works best and what its critical qualities
Why certain popular features of common presentation software packages such as Power Point are not useful and what can you do about them
What is good or bad about conflicts
How can you engage stakeholders considering their power and interest
Advanced Leadership Skills Interpersonal Development Many guidelines and scenarios areA leader leads by example not by force. Sun Tzu Getting the most from people and organisations requires strong leadership skills. As products and services become more complex and the role of knowledge workers becomes more critical in the success of an organisation, it is essential to know how to lead and how to motivate. Great leaders are known for their strong vision, the care they offer for their team, sheer passion for their cause and the
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